Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide fast shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-50 Business days |
Canada, Europe | 10-50 Business days |
Australia, New Zealand | 10-50 Business days |
Central & South America | 15-50 Business days |
Asia | 10-30 Business days |
Africa | 15-60 Business days |
*This doesn’t include our 2-7 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 10 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 90 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mind and Body Fair (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mindandbodyfair.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (90 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice suit. Came quickly
ОТЛИЧНОЕ качество . Думала будет хуже, я осталась довольна.
Great kit! Advise!
Great colour
Super, only slightly translucent ((
Exact measurement for the 93-74-97 carving, it is more beautiful than in the photos, the tone is perfect. The pants and blouse are properly adjusted to the body. It has the right stretch, ask for the size you normally wear. Delivery time was about a month. I'll buy more colors. Good store
Good suit, for height 172 weight 54 OG 82 waist 67 OB 96 took M
Cool suit, quality at altitude! I'm very pleased, I order it for the second time, I'm doing yoga, now I took it for pregnancy because I found that they perfectly tighten up, but do not overdo my my As a gift put an elastic band. On the growth of 170 cm I take m. My pregnant parameters are 94*80*98. When I was losing weight M is also good. The dimensions were about 88*70*90. Thank you very much store
I order the second suit, the quality is excellent, the color is just unreal, thank you!!!
Great suit!!!! Very soft and pleasant to the body))). I asked the store to send the leggings size s (on ob-96cm), and the top size m (on og-89 cm), the seller did so, for which. In size, everything came up, it's good that the bottom ordered the size s-it pulls well. Came in 1,5 weeks in the 12 region by 5post. Definitely recommend, I will take other colors))).
A beautiful suit, I liked it very much! Fabric and color are pleasant. Everything came up.
Top
OK
Cool suit, does not shine through (for me it was the most important), it pulls well, the fabric is pleasant, but at the waist 56-57 cm the elastic band is is, have to sew or something else to do with it, as well as leggings a little long on the height of 162 cm, but this is not critical. I definitely advise the costume, very cool! In the future I will definitely order another color (the order came in about two weeks)
Very beautiful suit! took with, the size matches. Excellent quality. Came in two weeks
I went to the Far East for a little more than a month. The quality is very good material, dense. Color as in the picture. I haven't tried it yet. I ordered the size M for 80-60-95. The top is slightly too big at the waist. But if I took less, it would be narrow in the shoulders. Pants are also a little big at the waist. Such a suit to wear to girls only with an ideal figure))) tightens and can see all the shortcomings (by the way, except cellulite). But he's worth his money! Do not hesitate to take it! Thanks store :)
Very good suit, tight, well sits. Delivery is very fast to Khabarovsk 1.5 weeks. A grade