Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide fast shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-50 Business days |
| Canada, Europe | 10-50 Business days |
| Australia, New Zealand | 10-50 Business days |
| Central & South America | 15-50 Business days |
| Asia | 10-30 Business days |
| Africa | 15-60 Business days |
*This doesn’t include our 2-7 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 10 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 90 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mind and Body Fair (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mindandbodyfair.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (90 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super recommend I take 2 times
Everything is fine! Recommend! Thank you!!!
If you know how to use the size table correctly, there will be no errors! I ordered 2 products, came up perfectly. Optimal value for money. Fast shipment and delivery less than a month. The track was tracked from the date of acceptance of the order to the final point of issue. Very satisfied with the work of the store! Buyers recommend! Thank you!
The elevators are cute. Correspond to the changing grid, completely. For me, 85 volume is large. Cup D for 3-4 size sits well. 515 R. On three hooks, will not twist.
On og-99 and 82-under the breast sat perfectly, just for the summer, took such in a different color, after washing the form did not lose, I wear the third month
I received my order. came in three weeks. corresponds to the description. The size approached. I recommend the store. thanks. I ordered three from different sellers. The size is the same. But all three came different in volume. The cup keeps weak. The side stick does not hold at all. It's like a bubble. The goods are tracked. But when I got to the destination, it was impossible to get it. That's how it is.
החזיות מעולות, מאוד מרוצה עם הרכישה, המידות מדויקות ל 85 d . זו פעם ראשונה שקיבלתי מוצר במהירות שיא, תוך 10 ימים מיום ההזמנה. הכל תואם לתיאור באתר. מאוד ממליצה על מוכר זה, וללא ספק אשאר לקוחה שלו.
Approached perfectly, for the summer just super!
15 days to Seville. Very good product. Comfortable and firm. Soft fabric. Hold your chest very well.
Five.
Very good bra. Thank you very much. The store and I recommend it. Very fast delivery.
Parfait deuxième fois que je commande taille correspond au tableau doux coutures nickel
On 106 volume sat well
For such a very symbolic price a good bra. Price-quality. The first time the size was more than necessary, just as always I ordered with a margin, because. Malomerit everything, but here it looks like the sizes correspond. Mom is lucky, I'll give her)