Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide fast shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-50 Business days |
| Canada, Europe |
10-50 Business days |
| Australia, New Zealand |
10-50 Business days |
| Central & South America |
15-50 Business days |
| Asia |
10-30 Business days |
| Africa |
15-60 Business days |
*This doesn’t include our 2-7 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 10 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 90 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mind and Body Fair (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mindandbodyfair.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (90 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is the 3 time I buy from this shop. I know my size there and I'm always sooooo satisfied!♡ every leggings or pants arrive in a few weeks (2 or 3), in excellent condition and quality, just as seen in the photo. I found my size just with their tables with centimeters size... they are very accurate!
Good quality leggings, I do not take it for the first time. My size is 42, height 169, sits perfectly.
Excellent quality
Отличные легинсы. Все понравилось, по размеру подошли. Единственное долго отправляли заказ
Nickel I recommend. Leggings sheathing my. Girl loves
perfect
Excellent quality, 100% recommend.
Leggings liked. Very comfortable, pleasant. They were warmer. According to reviews I thought thin, but they are from the wrong side with a small pool. On the growth of 167 to the ankles a little do not reach. Basically normal. Volume of the hips 90, sat down well. Look like in the photo of the store.
Very good quality
It's the third one I buy, that's what I say. I ship very fast, as always. I love it. Thank you very much.
Pretty leggings. Warm and soft. The elastic is not tight. On the height of 166 on the ankle.
Despite the fact that they have nachos, they are very thin, I did not expect it, although before that people in the reviews wrote. Quality is good. On its parameters: waist 61 cm, hips 91 cm, took M came up, the goods of the picture correspond. I took in a light gray color. The dimensional grid that is in the description is fully consistent.
все супер
Look good, good quality fabric. According to the feelings White of the same size-more.
Cool, soft. Took the size M, sat perfectly, the elastic does not press
Good quality but the elastic is tight
Very good thick leggins, nice quality, not shining through.
Good quality unfortunately I took a small size I will order again
The second ones I buy, I love and I'll buy some more, super comfortable, they look small but they yield a lot, size L for a forty in Spain. Super fast shipping, eight days.
Офигенные леггинсы, легкие, эластичные, по размеру и длине отлично, мой рост 164, заказала размер М, высокая посадка. Закажу еще в другом цвете
Very satisfied, excellent quality, nice material.
Soft, comfortable. Stitched well. 164 below the ankle.
Perfect! Good quality thick material as described
Excellent pants for the house. Medium density knitwear, slightly glows at the slope, so they will not go into the hall. High wide elastic band
Very nice leggings, very comfortable and the material is thick