Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide fast shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-50 Business days |
| Canada, Europe | 10-50 Business days |
| Australia, New Zealand | 10-50 Business days |
| Central & South America | 15-50 Business days |
| Asia | 10-30 Business days |
| Africa | 15-60 Business days |
*This doesn’t include our 2-7 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 10 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 90 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mind and Body Fair (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mindandbodyfair.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (90 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My husband approached, and then we will see how it will be, we are happy
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Melting correspond to the description, externally look pretty, there is a small lining in the right place. By the size I can not say yet, I need to try on, in the opinion of 4hl at 52 size. Delivery to Yekaterinburg 2 weeks, with the store did not communicate.
Melting correspond to these sizes. sewn qualitatively. Delivery is very fast.
Спасибо большое продавцу и отзывам! Муж одел сразу в бассейн) на рост 197 и вес 100кг, размер носит низ 50-52 ,по отзывам взяла 4 хл, подошло отлично!
Good melting, I recommend. There is no foreign smell, came quickly
Panties Super, came quickly, the quality is good
Good, but at 48 size straight too tight. It was necessary to take a larger size.
Lovely swimming trunks. My husband liked it. Price fire
Normal, the size is the same
Excellent melting. I recommend. at 52 Russian size took her husband 4XL. Right. I did not communicate with the store, there was no reason. Everything is fine.
Melting cool, very pleasant in feel, I really liked. Recommend
GREAT!! value for money. Good product and good quality.
very good
Cool swimming trunks. Recommend.
Melting came quickly, but the size did not fit .. At the waist 94 cm are too big, keep freely... Bought 4XL
ok
The size approached, the quality is good
Thank you, qualitatively good, the material is dense
It seems to be a good product, but they were stretched a lot and become unsuitable for wearing after 3 months of training in the pool. There are two swimming trunks of two sizes (XXL and XXXL) on the photo
Nice panties. Came in three weeks. Packed each in a zip bag. The quality is excellent. I take not the first time, I know. Chlorine is resistant. I recommend the goods and the store. 5 *****. Thank you!!!
Slightly larger, at 200 height 93 kg 4XL took
The goods came. Quality is good. I recommend the store.
За такие деньги вполне приличные плавки. Хожу в них, в бассейн месяц, по четыре раза в неделю, замечаний нет. Мои габариты 180*92, сели приятно, с лёгкой обтяжкой.
The store sent the order quickly. Melting liked. I recommend both the goods and the seller!