Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide fast shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-50 Business days |
| Canada, Europe |
10-50 Business days |
| Australia, New Zealand |
10-50 Business days |
| Central & South America |
15-50 Business days |
| Asia |
10-30 Business days |
| Africa |
15-60 Business days |
*This doesn’t include our 2-7 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 10 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 90 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mind and Body Fair (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mindandbodyfair.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (90 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
3rd order! Very happy
The size corresponds, dense on the stomach as a tightening
I recommend this product. Amazing.
I ordered a size small but I should of went a size up and bought a medium...still nice fit but I suggest you size up for a Better fit
Well stretch to my height 167 took M, but I think it was possible and S to take) sit well do not shine through the color pleasant such as in the picture
Súper bonito❤️
Super cute leggings!
Bought 3 of these pairs now, good material, size L easily fits uk 16 comfortably, pink pair were slightly see through but not unwearable!
The pink shorts are a bit sheer but super cute! Description was accurate. Shipping was fast! Would recommend!!
Fits nice , I’m usually a small but I ordered medium ! Nice fit
Very comfortable
Best leggins i swear
Shorts came to Ukraine in 19 days, the color as in the photo, the material is pleasant, it looks very nice and visually the waist does already!!
responds to the pictures, true to size, but very stretchy, arrived quickly, didn't need to communicate with the store
Like me, comfortable fabric, sitting as expected ('ve S ordered and am also normal S). A bit transparent
Loved the legging, the fabric is wonderful super soft and comfortable, stretch well and not easy tear, thought would be small in me being high (1.69 height) but was very good and still left the bar will buy more times.
I cannot emphasise enough how happy I am with this purchase. So surprised by the amazing quality these tights are, much better investment then the $80 on branded tights. They are super high waisted and so thick. I have already bought a another pair!!!
Leggings are as decribed, very stretchy and soft. No compression or shapeing.
Good quality, fit me well, I wear a size 40/42, but they're too high waist you get to the chest, cover the entire abdomen arrived in 7 days, very fast
Just received these leggings. They are a lovely color, good material and they are squat proof.
Fast shipping, as in photo, good quality Price, very happy
I love it, in my camera it looks different but the color is accurate. I ordered size M for 1.55cm height. Waist is too tight as a girdle.
Best leggins I've ever order from Ali. So comfy :-) Thank you
All Super
Leggings identical good quality, colors vivid, recommend