Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide fast shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-50 Business days |
| Canada, Europe | 10-50 Business days |
| Australia, New Zealand | 10-50 Business days |
| Central & South America | 15-50 Business days |
| Asia | 10-30 Business days |
| Africa | 15-60 Business days |
*This doesn’t include our 2-7 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 10 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 90 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mind and Body Fair (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mindandbodyfair.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (90 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Realice la compra el 4-Jun, llego a los 20 días. Divino, generalmente soy talla S-M, 34 C. Pedí talla M, me quedo perfecto. excelente calidad como siempre
Lovely, quality 10 and very fast shipping
Delivery 2 weeks. Top for size 75_80 in, bottom 48.50. Russian.
Es exactamente como describen, tela muy buena y forma excelente. Talla Muy bien un poco mas estrecha de pecho pero genial!!! Volvere a comprar
Love this swimsuit! Was worried about sizes but it fits perfectly. Will order more
The size is fine but I don't like how the braga looks, quite bigger than I thought. The perfect top part I love. It holds and enhances the chest and is very comfortable. For the price I'll keep it and use the top with another bottom.
Taille impeccable et matière superbe
Very good quality, I arrive super fast
Прикольный, по размеру подошел
Swimsuit is very stylish, the color is awesome. A little press top, some mismatch of the top and bottom in size. But in general, the quality suits me.
Steep swimsuit, what you need, in size
Well approached the OG 102, OB 104
My size M, ordered the size of the swimsuit M, everything is perfect, very satisfied with the purchase
At OG 112, from 94, about 116 you can take a smaller size, (ordered XL). Do not hang out, but there is no pull-off efect at all. Panties are tall. The color, quality of the fabric and tailoring are excellent.
Very good! Didn't communicate with store.
Очень качественный и красивый купальник!
Phenomenal, it's quite a size, lycra is good quality. And it's taken 6 days. Super recommended
Swimsuit took for mom (I have the same other size and colors already have). Everything came up. The size is 50-52. By the way, in this swimsuit, the big chest does not hold very well (from the experience of friends). Before the 3rd size is normal. sending by new mail (Kiev) 2 weeks, faster than the declared period when buying, also during holidays (26 April-11 May)
Quality is good, does not press anywhere. Size S.