Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide fast shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-50 Business days |
| Canada, Europe |
10-50 Business days |
| Australia, New Zealand |
10-50 Business days |
| Central & South America |
15-50 Business days |
| Asia |
10-30 Business days |
| Africa |
15-60 Business days |
*This doesn’t include our 2-7 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 10 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 90 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mind and Body Fair (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mindandbodyfair.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (90 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
a bit tight, not so stretchy
Looks exactly like in pictures, very stretchy,comfy, bright. Shipping was about a month or two.
am pleasantly surprised! I really didn't think it would be quality and nice fit! I thought I was wearing it at home but I can also put it on to go out. High waist, good support when you have a bit of a stomach! The quality is soft like velvet to touch "peach skin"
very nice. exactly as in the pictures. normal size. came rather fast
Very pretty makes its effect. Lightweight and non-transparent material.
All good in the hood
bardzo fajny krój rozmiar się zgadza i wyglądają zjawiskowo, oczekiwanie na przesyłkę trochę się wydłużyło
very pleased..runs a little big..took sz small
very good pair of pants, nice fabric and print. feels soft to the skin and stretchy
Sexy on 52 kg took M
Perfecto y exacto a la descripción
These are soooo freaking cute! True to size, squat proof, cinch at the bum and look amazing! Seriously love them, I wish they made them in all colors!! Don’t hesitate to buy!!!
Very sexy, I recommend
Very beautiful, not being elesticizzati I remain slightly wide but still beautiful
Elastic material. Nice pants for fitness. Thanks.
Fits the photo, very nice and extensible material. Take his usual size.
As seen in the photos. Good quality, thick non-thin fabric. Accuracy in size.
Exact to the photo. Recommended
Really ladne, flexible, not przeswitujacy material, unfortunately zamowilam niewlasciwy size, Troche too large, but as me Sie podobaja stainless zamowilam juz smaller. Recommend
Such as in the pictures, very good quality, very nice and fast shipping
Excellent product and excellent store
These are amazing. Just like the picture. I washed them and they fit wonderful. I’d hang dry to be safe. Thank you store
Just Wao! He's great! Beautiful, well cut, not transparent, and exactly as in the photo!
It's come to Me in 7 days, all excellent