Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide fast shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-50 Business days |
| Canada, Europe | 10-50 Business days |
| Australia, New Zealand | 10-50 Business days |
| Central & South America | 15-50 Business days |
| Asia | 10-30 Business days |
| Africa | 15-60 Business days |
*This doesn’t include our 2-7 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 10 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 90 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mind and Body Fair (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mindandbodyfair.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (90 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Color a little too clear but very good
As good as the other shade I have. Tam truly impressed with your blushes. Its a combination of mat and shimmer so you dont have to use highlighter if you dont want to. It has really nice glow and I recommend this to everyone. This shade would fit for any skin tone I would say. Thank you store
Blush is very cute)) everything is well packed, it got intact. The store put as a gift lipstick and face mask))) very cute from his side
good
They are gorgeous, this is the best buy cosmetics on Ali
Thank you, I already ordered this product several times. The store quickly sent, but the goods were delayed for a long time in customs clearance.
шли два месяца..заказываю уже не первый раз..очень крутые румяна..продавца рекомендую
Cute blush, slightly with a luminous effect. Dont smell
Просто супер.
Fast Delivery
He arrived in less than a month in Santiago de Chile. This brand is excellent, I have already bought several times and will continue to buy. Oh, and it comes with gifts too. Thanks to FOCALLURE.❤️
Blush bought as a gift, until I can not say anything) later I will add a review.
Gentle color, not very soft, which helps when applied and saves the product. I am very pleased with the firm Focallure. Price-quality ratio at altitude. All products are very good. The store is responsive, generous, the delivery is fast, the packing is excellent, all in individual boxes, in a navel, so as not to break during transportation. Definitely recommend!
I'm not the first and not the second time I order cosmetics of this brand. I bought in general all that they have and have never been disappointed in the product and store. I advise this store for 200%. For how much I would not order thousands, everything comes in full and even with pleasant gifts, thanks to the store, very nice! The goods come in perfect packaging, so it is suitable for gifts absolutely accurate. On average to SPB in a month.
Второй раз заказываю, очень нравятся! Лежат ровно, слегка сияют, гармоничный цвет. Продавец положил подарок, тональник. Спасибо! Рекомендую! 5+++
For a very long time the goods were delivered, I was no longer hoping to receive, but today I finally received a long-awaited product. Thank you.
The blush went well oooochen long, 80(!) days to the Irkutsk region, on the parcel it was written that they walked from Prague (apparently walked on foot). But long delivery is the only minus. Blush is good, for such money even more so (with all the coupons they cost me 121 rubles). Everything was packed well and reliable, nothing broke and did not crumble. Blush ordered in shade 04... my phone camera does not transmit their real color, they are in reality not so pink, and more beige and not quite like in the photo of the store (he has this shade in the photo darker turned out)... The color is good, I liked it, it looks very natural on the skin. I recommend the seller, the quality, as always, on top!
The goods came quickly in 16 days to Ukraine. The goods are happy! Recommend. Blush Super! I ordered more soap for eyebrows and the store put as a gift two packs of patches for the eyes.
Highly recommend this ! + reliable store!!
is awesome, you have my 100% positive feedback
It's so resonably priced I couldn't resist :-) Waiting for my parcel already!
i am delighted. matches the photo in full
I bought as a present. Thanks for delivering in time.
Looks great, I don't find any defects… Shipping was quite fast and arrived without problems.
With such a low cost, has an excellent quality