Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide fast shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-50 Business days |
| Canada, Europe | 10-50 Business days |
| Australia, New Zealand | 10-50 Business days |
| Central & South America | 15-50 Business days |
| Asia | 10-30 Business days |
| Africa | 15-60 Business days |
*This doesn’t include our 2-7 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 10 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 90 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mind and Body Fair (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mindandbodyfair.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (90 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Amazing set .. My best purchase. In size at 42 free
Delivery in 3 weeks. The quality of tailoring is average, the threads stick out a little. In size: the bottom is suitable, the top is larger. As a gift socks.
Chekala approx 2,5 tigatory! The goods priishov Dobre are packed, a picnic on the outside on the side of the thale, smashed rosemir S, on the River 159 I. Uncle! !!! One little nuance, men did not give gum, ale CEE dribinita)
Very long went the order, a month later than the max. time. But! Pajamas really cool, neatly sewn, look very good!
I fell in love. This is the best buy)
I love my cons the size and small so I'm on it
Cool, pleasant to the body. I came quickly. As a gift, they were young socks
Zéér nice quality. Feels satiny to. Therefore sleep I also so tasty. I myself have size 40 and have XXL ordered. Fits perfectly.
Very fast delivery n i like the article .thanks to store
Отличный комплект, соответствует описанию продавца. Выглядит стильно. Комплектация согласно заявленной. Огромное спасибо продавцу за комплимент в виде носочков. Рекомендую и товар, и продавца.
An excellent set corresponds to the description. Delivery on schedule. I did not communicate with the store. As a gift put socks
The set is excellent, the material is pleasant, it's a pity I did not guess with the size, I had to return it.
Cool quality
Great pajamas. My height is 168 cm, I ordered the size XXL, because the hips are wide, and the chest is smaller, so I focus on the hips. After washing at 30 degrees, nothing sat down.
It's beautiful, very soft fabric, choosing one size more because it fits the body, besides the store included some gift stockings. I recommend
I liked pajamas very much.
Came very late
Pajamas are good!) at its size 44-46 took XL, everything came up, sits freely. As a gift, the store put nylon socks, thank you)) came the parcel for 14 days!
I love it
Это просто супер продавец лучший )))
Product as described and better my wife is very satisfied thank you to the store
Everything is super, the truth came crumpled, but it's not a problem
Ben reçu
Its まんま cute★Easy★Your sweaty skull and★Six saw★Service with くつした is just because the
The size is smaller than usual but the fabric is really good!