Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide fast shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-50 Business days |
| Canada, Europe | 10-50 Business days |
| Australia, New Zealand | 10-50 Business days |
| Central & South America | 15-50 Business days |
| Asia | 10-30 Business days |
| Africa | 15-60 Business days |
*This doesn’t include our 2-7 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 10 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 90 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mind and Body Fair (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mindandbodyfair.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (90 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
excelente
Everything is according to the description. It came relatively quickly.
Bullshit
lindo
Looks cool, without pictures it is difficult to immediately guess how to dress, but it dresses easily.
Beautiful Portugal, the quality is good, but there are many threads on the seams, they will not stand a lot of washing. Therefore, to wear neatly) I order not the first time, everything comes neat, you can quickly figure out how to wear it. Any image will make it more interesting, I recommend to buy! Especially for such money
Portugal is well and firmly fastened, it stretches well, it is done in itself also well, it turned out to be more big, although I have a third size, but I think that girls with a smaller breast size clearly do not take (it will hang specifically), and so it's like a little hanging, this is not visible, So the leg with great pleasure!!! Thank you to the store, she came for two weeks
It came quickly. A funny thing is not the most convenient, but spectacular. I like it.
Interesting thing! Looks good. Came quickly, in 3.5 weeks.
Bomb, very convenient
все ок
All Super
Excellent model, stretches well, looks super
Of good quality
It came very well and it's very cool
Looks worthy for such a price
Super harnais ! Envoi très rapide et super rendu !
Super.
For a long time I understood how to put it on, but putting on, I'm crazy)
late delivery.. but I love it though it's fragile but oky for the price.. I recommend.
Товар получил и спасибо продавцу рекомендуем всем продавца и товар
I really liked the design and the material is OK for your price
Small)))) thanks to the store
Thin cute things
It is as shown in the photo, I would buy this store back. Quality is as it appears. No surprises. You have to learn how to place it, haha