Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide fast shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-50 Business days |
| Canada, Europe | 10-50 Business days |
| Australia, New Zealand | 10-50 Business days |
| Central & South America | 15-50 Business days |
| Asia | 10-30 Business days |
| Africa | 15-60 Business days |
*This doesn’t include our 2-7 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 10 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 90 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mind and Body Fair (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mindandbodyfair.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (90 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good quality the size is right
Quality gloss. Sit perfectly. The picture is bright. I think, and in the gym will be comfortable to do.
Super !
Calça com excelente qualidade, o tamanho foi perfeito visto 12/14 em UK e a calça ficou ótimo em mim depois irei comprar mais de outras cores e com rápida entrega recomendo o vendedor.
Hermosoooo product!
I liked sports mesh is good quality I recommend
For workout good
The Mayans I want more
awesome, great pattern nice fit
Хорошо упакованы, хорошо прошиты- за такую цену норм
I ordered the XXL for my 1.63m and 80 kg, it was great, very elastic not transparent when stretching, high waist although the elastic inside is tight, it came fast. Suitable price quality.
Great! Good firm fabric. Good fit. Goes shipping
They are so nice. Fitting me so good. The color is perfect. And material is strech and so good quality. Thank you so much. I Will order another one
super
All OK
Excellent! Exactly as in the description! Thank you very much.
Лосины огонь заказала s подошли идеально. Мои параметры 88/64/90
Leggings chic: The fabric is dense, sound, very comfortable high fit, wide elastic band in the belt, the pattern is bright, clear. On the height of 170, 46 Russian Size-took the size M (slightly large and long), the second S-sat perfectly. Peter's been here in two weeks. Seller Thank you!
These leggings are beautiful and of very good quality. They're pleasant to wear and the size is perfect. I don't really like the high waist but nowadays is almost impossible to find some with normal or low waist.
Excellent leggings. I really like that high waist.
Хорошие штаны. За свои деньги просто класс! Доставка быстрая на кассу пятёрочки.
Лосины пришли до Новокузнецка за три недели,качество хорошее(ткань плотная,но тянется хорошо),швы аккуратные(нитки не где не торчат)На бедра 98 см L хорошо сели,на рост 174 по длине тоже хорошо.На талии вставка с завышением(живот хорошо утягивает,не где не жмёт(так,как резинка уже,чем вставка на поясе в 2,5 раза.На фотках видно.С продавцом не переписывалась,получила на почте,трэк отслеживания.
Super pants! Already I take the second) came in 2 weeks, the quality always pleases. Product and store recommend.
They are amazing.. iam size M and ordered M.. sits perfectly.. love them so much.. thx store
Ideally sit, the size chose exactly, the length is a little short, but it is not critical to my height of 160 cm. Sent immediately, everything is intact.