Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide fast shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-50 Business days |
| Canada, Europe | 10-50 Business days |
| Australia, New Zealand | 10-50 Business days |
| Central & South America | 15-50 Business days |
| Asia | 10-30 Business days |
| Africa | 15-60 Business days |
*This doesn’t include our 2-7 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 10 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 90 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mind and Body Fair (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mindandbodyfair.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (90 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality, the order is satisfied.
I order this model for the second time, as always everything is on top, excellent quality
Good
Very good! Shipping fast. The size approached my S
Muy buena calidad.
Perfeito!
Half-length on an elastic band 34 cm. Girth of the hips in the place of the gum 90 cm. The fabric is satin, very beautiful. The edges of the panties are bent, glued, I already had similar ones, they do not twist into sausage in sock. The only thing that the color of the NYD looks like pink-coral, just not beige, with the color of the body does not merge. It is a pity here you can not attach a photo in the review. Measured-strongly pressed, but after washing should stretch, already there was this. Then I'll add a tip.
Super
I order 2 times From greed I'm happy with everything
Goodyear
All OK
At 48 brothers XL. Och liked from all that I ordered.
Panties of good quality, smooth with shine. At about 100 came well.
Melting fire!!!!!!!!!! I recommend to buy Definitely!!!!
REALLY GOOD
Great
Not bad panties for your money. Took on the size more on the Ob 98 and did not lose.
Super, really liked, delivery fast
Chic thong) the material is dense, the quality is excellent, I will order more
Came very quickly, incredibly beautiful fabric and soft)) I liked, but here's the size is a little not clear, like everything is good, but the elastic band is dense and transand Trans Well, perhaps it will stretch)
Panties surpassed all my expectations. Very dense and high-quality material, there is a cotton gusset. Beautiful colors. The quality of tailoring is perfect. Each in a separate package. On the hips 96 cm straight perfectly. I highly recommend to buy! Thank you.
Good-high fit
I order the second time from the store, everything is super. At its volumes of ot-65, ozh-78, 5, ob-95, XL sat perfectly
Love them! Good quality and they are a steal for the price. Parcel arrived in less than a month. I didn’t discuss with the store but I recommend them!
Super quality.