Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide fast shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-50 Business days |
| Canada, Europe | 10-50 Business days |
| Australia, New Zealand | 10-50 Business days |
| Central & South America | 15-50 Business days |
| Asia | 10-30 Business days |
| Africa | 15-60 Business days |
*This doesn’t include our 2-7 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 10 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 90 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mind and Body Fair (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mindandbodyfair.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (90 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent!
Thnx!
taille petit au niveau du tour de poitrine
Wears very well and have quality.
Fast delivery. It came from Estonia to Lithuania. Everything as described, good quality. Just cups are too small according 5xl size. But it can be removed easily. I'm satisfied.
The size of 42-44 is ideal. Removed foam from the bra for the time of washing. Very fast delivery-11 days.
Top excellent! Very well the chest holds, and running and jumping withstands. The size approached perfectly. It looks more than))) some where the threads stick out, but not critical. Suggest to order
Very nice sports bra in great quality. Just as photo shows. It also arrived very quickly after order. Definitely recommend.
Good!
Fits perfectly and look beautiful
In size. all OK.
Many thanks to the store for the fast delivery and excellent goods.
Many thanks to the store for the excellent product and fast delivery.
Labai Geras liemenukas. Išmiera atitiko aprašymą. Medžiaga IR užtrauktukas puikus. Siuntinukas atėjo Labai greitai ..
A regular top, its money costs
I liked it very much, the order came quickly. Fit in size.
I order for many years, everything suits. Thank you.
Cool top very quickly arrived
Just great!
Cool top, chest holds well (took in the hall). At 42 (the chest B70 approached the size S). Behind the straps there are bays to adjust the length. Came top savings logistics in 2 weeks. Seller recommend⭐& Middot;⭐& Middot;⭐& Middot;⭐& Middot;⭐& Middot;
ok
Product is as described. Very nice quality and I recommend. It is my 3rd purchase. Very satisfactory service.
Veľmi, veľmi rýchle doručenie and podprsenka good sedí, ramienka SA dajú nastaviť for požadovanu veľkosť čo them super.
The order is correct. Tardó selection than envisaged.
Norms