Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide fast shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-50 Business days |
Canada, Europe | 10-50 Business days |
Australia, New Zealand | 10-50 Business days |
Central & South America | 15-50 Business days |
Asia | 10-30 Business days |
Africa | 15-60 Business days |
*This doesn’t include our 2-7 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 10 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 90 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mind and Body Fair (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mindandbodyfair.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (90 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Yes
All very well as in the description, the fabric looks good quality.
Nice quality for their price! special thanks to the store
Perfecto
Excellent leggings
Excellent leggings, I recommend it to everyone. Take the usual size. I wear L, I thought it was small, I took XL, a little loose. But still happy. I recommend the store.
Approached the size, thank you
very nice
bardzo wygodne, nie prześwituja, rozmiar taki jak w opisie. polecam
Size and color ok. I am not disappointed with this order received quickly
excelente calidad
I m really happy with this order. the quality of this leggings is really good. They not see through.
Good leggings. Approached the size. The goods are satisfied. Thank you store.
It took more than 10 days which was not expected, but the quality is really good, I was not sure about the pockets at first if its gonna hold phone but it fits perfectly, definetely buying more!
Top
The quality is excellent. Shipping fast.
крутые штаны, пришли очень быстро, качетво супер,идут в размер
All well suited for height 160 weight 63 ordered "s", the spouse is very happy, thanks to the store well done!
Отличные легинсы на размер 48-50 в обтяжечку. Продавца рекомендую. Доставка очень быстрая
I order the second. I wear the Russian size M 44-46. They turned out to be big, gave to the shoulder, the second S came up perfectly. Only that's why there are no first pockets, and the second came with pockets on the sides, but it's not critical. So and so look good! Recommend!
Bought in November came in January. Very good do not shine through.
Заказываю не первый раз. Качество на высочайшем уровне!!! Доставка молненосная! Однозначно рекомендую!!! Очень довольна! Буду заказывать ещё
лосины супер немного большеват заказывала м объем бедер 92 хотелось бы немного в обтяжку фигуры всех разные мне понравилось хорошее дополнение это карманы.
Beautiful fabrics, good quality, the leggings go down a little at the waist .. I do not regret my purchase, if we compare the prices in a sports store, here you buy 2 for the price of a...
I have not tried on yet, but they look good