Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide fast shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-50 Business days |
| Canada, Europe | 10-50 Business days |
| Australia, New Zealand | 10-50 Business days |
| Central & South America | 15-50 Business days |
| Asia | 10-30 Business days |
| Africa | 15-60 Business days |
*This doesn’t include our 2-7 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 10 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 90 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mind and Body Fair (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mindandbodyfair.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (90 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As in the photo. The size approached. It came within 2 weeks. Ochchen is happy.
Magnifique
Very beautiful jerseys
Me a encantado el producto. buen material y muy cómodo. solo que me venía con un cordón menos de la parte de arriba.
Swimsuit is just super! The quality is excellent, it came to Sochi in 2 weeks. Thank you store!
Dress such as the pictures. Lightly padded, well lies. Size suits rzeczywistemu. Came enough fast
Very nice swimsuit... color... fabric .... quality... well, fast delivery .... 11 days to the Sverdlovsk region. Thank you very much.
спасибо
Swimsuit is good for this money, arrived faster than the specified period. Everything is sewn, the threads do not stick out, there is no smell.
Excellent swimsuit and excellent store, delivered quickly!
Excellent classic swimsuit. We have such a much more expensive in the season, and the quality (according to the stores of Turkey) is even inferior. Came very quickly! Asked for a certain date-it came even earlier
very beautiful, fits perfectly! recommend!
Nice swimsuit. The colors are bright. Price-quality match
Swimsuit Super, on the Russian 44 took M
Swimsuit good thank you
Swimsuit is happy, good quality. I came to Ukraine quickly enough!
Spectacular bikini, just like in the photo, very good quality
Quality is super-material, lines-everything is fine. The picture is bright, juicy colors. Sits perfectly. Recommend
Great swimsuit! All as in the description. Recommend! Thank you! Suitable for Russ size 42.
The color is slightly dim than in the picture, but it looks good. The size of 42 came up perfectly. Goods came very fast
Arrived at me in 2 weeks, the store of the order sent immediately. Took Dixie to the dentist. Swimsuit is excellent! Everything is adjustable under the parameters, so there are no problems with the size. She ordered L (og 95, OPG 82, ot76, OB 105). Coloring suits, very alive☺
I ordered from this store 2 swimwear. The size is 46, I ordered L. by color everything corresponds to the pictures and description.
Beautiful beautiful!! I love it. It suits perfectly. Material is really nice. I wear a 36B and 38-40 and the size comes perfectly. No need to communicate with the store.
Perfecto
Maravilloso.