Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide fast shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-50 Business days |
| Canada, Europe | 10-50 Business days |
| Australia, New Zealand | 10-50 Business days |
| Central & South America | 15-50 Business days |
| Asia | 10-30 Business days |
| Africa | 15-60 Business days |
*This doesn’t include our 2-7 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 10 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 90 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mind and Body Fair (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mindandbodyfair.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (90 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Unrealistically fast delivery-10 days to Ukraine. Tracked every step. The store immediately sent the parcel, packed well. I took the reviews, thank you to everyone who shares and helps others not to be mistaken. I was looking for a brush for a compact powder, I took another goat, but this one is better. Very gentle, soft, applied powder with a light layer, there is no feeling of "plaster" on the face. I tried a blush, the same effect, an easy, elusive transition. I'm not a pro, you can even say that I can not paint as I would like, but with this brush it turned out the effect of "wow". Yes, a good tool is probably 80% success.
миленькая и не сыпится
Super well packed, and very good quality! Very soft hair, comfortable handle to catch. Nice to buy. Better, impossible
A good, high-quality brush, dense, very soft and pleasant to the skin, comfortable and high-quality handle. I'm happy with the purchase. I use European, branded brushes. I decided to try Chinese, a very good alternative. The only unpleasant smell, until soap brush, can after washing, I think to wash need shampoo, the smell will disappear. Try to buy, you will not regret.
Very good brushes.
rapide arrivée
I liked the brush. Already managed to use in work. Recommend store
Excellent.
Super Good lots of quality
Excellent brush, elastic, tightly stuffed
5+ !!!
bought it to replace the one in my set that broke, perfect!! these are my favorite makeup brushes ever. took about a month to arrive
Excellent quality!
Soft sitetic brush, went for a long time!
Great one! Amazing Price.
The order took 2 weeks. Like in the picture. Well stuffed.
Very soft
Very cool brush, the analog of the brush from Vitex, the shape is just super, flattened, the pile does not sprinkle, the handle is comfortable, I took it
Very fast delivery product recommend, very good brush
Excellent brush, soft, moderately flat, what you need for powder and blush. Shipping fast. Thank you!
Beauty
I have been using for several days, perfectly distributes tonal. the base (evelain with a pipete). Dense matte tonal. The basics are more complicated, I will sponsor more)). Shipping fast.
Soft and dense. I liked it.
Very soft of good quality
Excellent condition, super fast shipping. Thanks