Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide fast shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-50 Business days |
| Canada, Europe | 10-50 Business days |
| Australia, New Zealand | 10-50 Business days |
| Central & South America | 15-50 Business days |
| Asia | 10-30 Business days |
| Africa | 15-60 Business days |
*This doesn’t include our 2-7 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 10 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 90 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mind and Body Fair (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mindandbodyfair.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (90 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Surprised delivery, in just 1 week to Moscow! The quality of the top is good, everything corresponds to the description. I ordered from this store more tights and bicycles, very satisfied with the purchase!
The quality is excellent. At 75 V came up perfectly
All very well as always this excellent store
Very fast delivery and responsive store. The colour is beautiful and love the texture, it does feel buttery soft, stretchy but still feel sturdy.
such a great sports bra! shipped to NZ and seriously love the feel and fit. I'm small and medium fits perfectly as I've recently had a baby and have a relatively small chest even with breastfeeding. Perfect quality!
Good top quality and holds well
Amazing! Comfortable!
Топ просто огонь , заказала знакомой теперь себе хочу такой)) отлично держит грудь хотя у меня и не оч пышная) доставка пушка, раньше пришла посылка чем было указано. 84-64-89, Спасибо продавцу! Рекомендую
All Super
Very nice looking and good fit
BEAUTIFUL!! Buying more now so soft and comfortable amazing quality
ABSOLUTELY STUNNING!!! Beautiful bra, not see through :)
Excellent fabric, very light! Top drove to Peter for a week, happy for all 100 :)
Super soft! Good quality for price. I sized up from normal and it fits great
Top just super! On the chest girth ~ 93-94 took the size XL sat perfectly, keeps perfectly, foam inserts pulled out, for such a price the quality is super! I will order again in other colors
I have read hundreds of reviews and most of them said to size up so I did it. But now I regret it because the bra is way too big for me! The elastic around the bra strap area is too lose and the cups are missing a lot of space. I am usually size M in bras but ordered L but I should have stuck to my size. Otherwise the bras are very high quality, quite well stitched, but I had minor problems with stitching in some spots.