Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide fast shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-50 Business days |
Canada, Europe | 10-50 Business days |
Australia, New Zealand | 10-50 Business days |
Central & South America | 15-50 Business days |
Asia | 10-30 Business days |
Africa | 15-60 Business days |
*This doesn’t include our 2-7 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 10 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 90 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mind and Body Fair (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mindandbodyfair.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (90 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ок
I have been using the pants for a few weeks now. Lenghth is perfect for me (above the knee), they are comfortable, stretchy. I think they are not very transulent. I would prefer them without logo, which is tacky and falls off (luckily) after 2-3 washes. Sadly, glue stays and I could not remove it. I like grey colour and that there is no seam inside the butt, which is not comfortable but, allegedly, shapes buttocks. I think I will order more, ask them to be without the logo, we will see if it is doable.
Great, quality and perfect for gym and outdoor exercise. Excellent product.
They're very good, I love them
je suis satisfaits
Great leggings! On OB 100 L came up perfectly. There was a small marriage, on the basis of this opened a dispute for a partial refund. It was decided to return funds within 15 minutes, the money was returned in 5 hours. I recommend leggings to buy. I recommend the store.
I ordered 13.06.21, the goods were sent quickly, the parcel came 29.06.21 to the Orenburg region. Size m well approached the parameters from 62 cm, about 92 cm. The waist is overstated, the material is pleasant. I really liked it, I'll order more.
Dense, well stretched.
At 46R is ideal, stretch, light, soft. The inscription falls off
Good bikes, especially for such a price. I ordered the size S and it perfectly approached the parameters from 65, about 93, height 178 cm. Nothing presses, the fabric is pleasant to the body.
Very cool bicycles, not tight. Size s came up perfectly at OT 65, OB 96
I order already 3 such. On the parameters about 105, from 83 size M is excellent! Pulls and very convenient. L i did not like it, bolshevata for me so
Ordered 14.05. came 5.06 (Moscow region). correspond to the description of the store, as in the photo. Ordered L-came up perfectly (hips 102, waist 70, height 175). Letters are still in place). Very comfortable. That's what I was looking for! High landing, as in the photo and the length corresponds. really liked, thank you! I'll order more.
Came with 10 days to UK I love it!!!! I have 4 already. The material is great!! Worth the price
Everything corresponds to the description, the fabric is soft, it stretches well
In order not to risk with translucent on the Ob 102 and from 72 took the size of L (I.E. K. I took the same leggings but m and slightly shine) and was not mistaken, do not hang and do not shine through, fire, right as in the picture, pryavda letters after stretching the fabric on the skin immediately began to puddle but these are trifles for such a price
Arrived in 12 days, took from the dentist, everything is fine, I recommend to buy
✔
Fire, shorts, excellent
Leggings of good quality, liked. Recommend product and store
Good leggings, stretch and very comfortable. The inscription was unglued.
I bought two pants to create my own sports outfits. The quality is excellent. I recommend them.
Muy buena calidad Idem a la foto, espero que me sirva, aun no me la pongo. Más adelante pongo fotos recomiendo el producto llegó muy rápido.
Shorts are good, do not shine through, high waist, in general I recommend! But the delivery is sooooo long, the parcel came after closing the dispute. As a result, the shorts were 2 months old.
Прекрасные компрессионные велосипедки. На мой российский 46-ой М-ка подошла идеально.