Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide fast shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-50 Business days |
| Canada, Europe | 10-50 Business days |
| Australia, New Zealand | 10-50 Business days |
| Central & South America | 15-50 Business days |
| Asia | 10-30 Business days |
| Africa | 15-60 Business days |
*This doesn’t include our 2-7 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 10 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 90 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mind and Body Fair (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mindandbodyfair.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (90 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful! Many thanks!!
beautiful and good quality and very fast shipping I placed 2 more orders
Thanks for the wonderful knitted swimsuit. For a long time I dreamed of this.
It's beautiful, I'm usually size s-m in this case I ordered L for the panty and I stay something tight would have been better an XL and the top an M.
super
They surpassed all expectations of tight knitting, lining, in general, there is nothing to confess to
super
I love it ! Just like pictures
Beautiful size S if very small if you have I consider an M. The good thing is that I stretch and stay fair
Ragazze se volete fare un figurone a mare, vi consiglio questo bel costume wild... ❤️
Very good quality, special swimsuit! I am normally maximum M size, I ordered L, it is fitting me. Order minimum 1 size bigger than normally! Everything else is ok:)
They look amazing!!!!! Ordered Large, fit perfect. I am size 6 in pants and 36B bra
super buen material. coged una talla más de lo normal viene un poco pequeña la parte de arriba. pero es precioso!!
Perfect, but take a bigger size. Free blisteringly fast in Italy
precioso pero el pecho se transparenta hay que poner algo, llegó muy rápido
Very fast delivery, received for 2,5 weeks. Everything is fine.
I am very satisfied! First class quality. Recommend
Très satisfaite . Envoie rapide , bonne qualité .
My wife loves it
I love I have a size s and I ordered the L come small I fit perfect thanks to the store
Wonderful. Fit for size S
I am a 40 ita and I took a M, is perfect. Material Good, color beautiful, well-made, excellent stitching. Soooo cute! I can't wait to put it! Arrived in less than a month!
Perfect!!!
Very nice bikini. I recommend
Perfect... But for Eu size its small i wearing size M and this M is too small so was be better L... It was good perfect choice. Colour is very nice and qualit knit.