Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide fast shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-50 Business days |
| Canada, Europe | 10-50 Business days |
| Australia, New Zealand | 10-50 Business days |
| Central & South America | 15-50 Business days |
| Asia | 10-30 Business days |
| Africa | 15-60 Business days |
*This doesn’t include our 2-7 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 10 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 90 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mind and Body Fair (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mindandbodyfair.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (90 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I am very glad. Zamówiłam this roses for the second time. Recommend.
Practical blush with mirror and brush. Very pigmented, no need to give a large amount, it is a little more dusty, you just need to apply it gently. Everything fits the description, the packaging is very elegant. I am very satisfied! Fast delivery.
Super blush and super packing
Packing and appearance is super, blush is beautiful, in color do not know fit me or not, they as if with highlighter, have shine
beautiful colour will order more!
Nice but expensive for the quality you have
I love products from this store. I have matte lipsticks, and eyeliner and highlighter, now food and blush. I really like this store for quality! It is still important how the goods are packed. Everything is reliably protected. But there is a big but, it is terribly long delivery. Blush went 3 months! Track code generally stopped tracking in Russia. it's the only minus, and so everything is fine!
thank you
Румяна отличные. Заказываю раз пятый и буду заказывать ещё. Доставка экспресс курьером буквально за 5-7 дней
Cute lightweight blush, easy application
My favorite forever is beautiful
It's okay, it's well packed. But the color turned out to be too pale for me ..
доставка месяц, упаковка очень надежная, румяна пришли в идеальном состоянии, цвет просто супер,с очень красивым сиянием, рекомендую продавца и товар
A very nice color
great color
Румяна пришли за месяц в Украину. Имеют слегка сатиновый финиш. Текстура пыльная. Румяна не особо пигментированы, хорошо наслаиваются, достаточно стойкие на моей коже. Имеется зеркальце и маленькая кисточка.
I like it pretty soft but you can tell
I liked everything
The packing looks very cheap, the brush is prickly. But the blush itself is cool, no reactions to the skin did not arise.
I liked it very much. Brush super.
Delivery month, through sdek, shelf life up to 2023G, lie flat, but there are very few, for a long time not enough
Parfait
Everything is very good and very fast and accurate
Liked, as in the photo. But quickly washed, you need to blush more often (
An interesting product, as for blush a lot of shine, but it's a matter of taste. Delivery fast and high quality